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Terms of service

Terms of Service

These Terms of Service ("Terms") govern your use of the website lalunesleep.com (the "Site") and any purchase made through it. By accessing the Site or placing an order, you agree to be bound by these Terms. Please read them carefully before using the Site.

1. About us

Lalune is operated by Rytha Phe, a sole trader (auto-entrepreneur) registered in France under SIREN 106032337, with a registered address at 173 rue de Courcelles, 75017 Paris, France. For any question, you can reach us at hello@lalunesleep.com.

2. Eligibility

By using this Site, you confirm that you are at least 18 years old, or that you have the consent of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.

3. Products

We make every effort to display our products, including colours and materials, as accurately as possible. However, we cannot guarantee that your device's display will show colours accurately. Product descriptions and images are for illustrative purposes and may vary slightly from the actual item.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

4. Pricing

All prices are listed in the currency displayed at checkout and include applicable taxes unless stated otherwise. We reserve the right to change our prices at any time. Price changes will not affect orders that have already been confirmed.

In the event of a pricing error on the Site, we reserve the right to cancel the order and issue a full refund, even after an order has been confirmed.

5. Orders and payment

When you place an order, you will receive an email confirming that we have received it. This confirmation does not constitute acceptance of your order — a contract is only formed once we confirm that the item has been dispatched.

We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, unauthorised or illegal activity, or unavailability of stock.

Payments are processed securely through our third-party payment providers. We do not store your full payment card details.

6. Shipping and returns

Shipping times, costs, and our return and refund process are detailed in our separate Shipping & Return Policy, which forms part of these Terms.

7. Intellectual property

All content on this Site — including but not limited to text, graphics, logos, images, and the Lalune name and branding — is the property of Lalune or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our prior written consent.

8. User conduct

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorised access to the Site or its systems
  • Interfere with the proper functioning of the Site
  • Submit false, misleading, or fraudulent information

9. Limitation of liability

To the fullest extent permitted by law, Lalune shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or your purchase of any product. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

10. Third-party links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites linked from our Site.

11. Changes to these Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

12. Governing law

These Terms are governed by French law. Any dispute arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent French courts, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.

13. Contact us

If you have any questions about these Terms, please contact us at hello@lalunesleep.com.

Last updated: August 2026